Last updated: 9.10.2026

Privacy policy

This privacy policy describes how Art Of Ground Games Oy processes the personal data of its members, customers, guardians and website visitors.

1. Controller and contact

Art Of Ground Games Oy (Business ID 3113108-9)
Erottajankatu 11 B 7, 00130 Helsinki
Privacy matters: info@artofgroundgames.com
Membership matters: members@artofgroundgames.com

2. What data we process

• Identification and contact details: name, date of birth, email, phone number, address.
• Membership and billing data: membership type, contract period, prices, payments, invoices, reminders and debt collection. Card details are processed by the payment service provider.
• Training data: bookings, attendance, belt and stripe progress, and notes related to the membership.
• Guardian details when the person training is under 18.
• Health information only if you share it with us, for example an injury that affects training.
• Photos and videos taken at training sessions and events.
• Camera surveillance recordings from the gyms.
• Messages and feedback you send us.
• Website usage statistics, collected without cookies.

3. Purposes and legal bases

• Managing the membership and the agreement, including billing and access to the gyms (performance of a contract).
• Bookkeeping and other statutory obligations (legal obligation).
• Safety, protecting property, preventing unauthorised use of the gyms and investigating incidents (legitimate interest).
• Developing our services and sending marketing to our customers (legitimate interest).
• Health information you share with us (your explicit consent, which you can withdraw at any time).

4. Photography and filming

AOGG photographs and films training sessions and events and publishes material on its own channels and in its marketing. If you do not want to appear in published material, tell us in the AOGG App or by email. We remove already published material in which you are identifiable within a reasonable time on request. Images of persons under 18 are published only with the guardian's permission. We do not film in changing rooms or bathrooms.

5. Camera surveillance

The gyms are under camera surveillance to ensure safety, protect property, prevent and detect unauthorised use of the gyms, and investigate incidents. Camera surveillance is indicated with signs. There is no surveillance in changing rooms or bathrooms. Recordings are kept for about one week and then deleted, unless they are needed to investigate an incident or unauthorised use, in which case they are kept as long as the matter requires. Only authorised AOGG staff have access to the recordings.

6. Messages and marketing

We send messages related to the agreement and billing by email and to the phone number you have provided as a text message or on WhatsApp. These messages are not marketing. We send newsletters and offers by email. You can unsubscribe from marketing at any time using the link in the message or by contacting us.

7. Recipients and processors

We use service providers who process data on our behalf, such as Gymdesk (member management and the AOGG App), payment service providers, accounting, email and cloud services, and debt collection when needed. We disclose data to authorities when the law requires it. If data is transferred outside the EU or EEA, we ensure the transfer is lawful, for example by using the European Commission's standard contractual clauses.

8. Retention

• Membership data: for the duration of the membership and as long as needed afterwards to handle payments and possible claims.
• Accounting records: as required by the Accounting Act.
• Information on a ban or a termination by AOGG: as long as needed to enforce it.
• Camera recordings: about one week, unless needed to investigate an incident or unauthorised use.
• Photos and videos: as long as they are used in our channels, or until you ask us to remove them.

9. Minors

The membership of a person under 18 is purchased and managed by the guardian, and we process the guardian's details in connection with it.

10. Your rights

You have the right to access your data, to have it rectified or erased, to restrict or object to its processing, to data portability, and to withdraw your consent. Send requests to info@artofgroundgames.com. We reply within one month. You also have the right to lodge a complaint with the Office of the Data Protection Ombudsman (tietosuoja.fi).

11. Changes

We may update this privacy policy. The date of the latest update is shown at the top of this page.